At Flares Pay, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our wallet and payment services.
When you use Flares Pay, we may collect the following categories of information:
Personal Information: such as your name, phone number, and email address.
Transaction Data: including deposits, withdrawals, transfers, and payment activity.
Device & Technical Data: such as your IP address, browser type, and device identifiers.
We use the information we collect for legitimate business purposes, including to:
Provide, maintain, and improve our wallet and payment services.
Detect, prevent, and respond to fraud, unauthorized access, or security issues.
Comply with Nigerian laws, financial regulations, and other applicable legal obligations.
We implement strict technical and organizational measures to safeguard your data, including:
Encryption of sensitive information.
Firewalls and secure servers.
Two-factor authentication and restricted system access.
Although we take reasonable steps to protect your data, no system is completely secure.
Flares Pay does not sell or rent your personal information. We may share your data only in the following cases:
Regulatory and Legal Authorities: when required under Nigerian law or other applicable regulations.
Trusted Service Providers: such as payment processors and financial partners that support our services.
As a user of Flares Pay, you have the right to:
Request access to the personal information we hold about you.
Ask for corrections, updates, or deletion of your information.
Withdraw consent to our processing of your information at any time, subject to legal or contractual requirements.
We use cookies and similar technologies to improve your experience, analyze usage patterns, and enhance security. You can control or disable cookies through your browser settings, but some features may not function correctly if cookies are disabled.
We retain personal information only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements. Once retention is no longer required, we securely delete or anonymize your data.
We may update this Privacy Policy periodically. Any significant changes will be posted on our platform, and the “last updated” date will be revised accordingly.
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
📧 hello@flaresinc.com
📍 Flares Pay, Nigeria
Spain